Privacy Policy
Last Updated: March 19, 2026
HoopJumper LLC (“HoopJumper,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit https://hoopjumper.com or use our services.
1. Information We Collect
We may collect the following types of personal information:
- Name, email address, phone number, and business name
- Mobile phone numbers when you opt in to receive SMS communications
- Website usage data such as pages visited, browser type, and IP address
- Messages and inquiries you send to us
2. SMS Messaging & Phone Number Collection
Carriers are not liable for delayed or undelivered messages.
Supported carriers: Available on all major US carriers including AT&T, T-Mobile, Verizon, Boost, Cricket, MetroPCS, and others. Carrier availability may vary.
Consent is not required: Opting into our SMS program is not required to contact us, request services, or use any HoopJumper offerings.
Data sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes at any time. SMS opt-in data and consent will not be shared with any third party.
Updated opt-out: Reply STOP, CANCEL, END, QUIT, or UNSUBSCRIBE at any time to unsubscribe.
HoopJumper LLC collects your mobile phone number for the purpose of sending you SMS text messages related to our services. These messages may include:
- Appointment reminders and consultation follow-ups
- Updates about your active services or projects
- Promotional messages about HoopJumper offerings
- General business communications
Message and data rates may apply. Message frequency varies based on your engagement with our services and communications.
3. No Sale or Sharing of Phone Numbers
HoopJumper LLC does not sell, rent, or share your phone number or SMS messaging data with third parties for marketing purposes. Your phone number is used exclusively for direct communications between HoopJumper LLC and you.
We may share your information only in these limited circumstances:
- With service providers who help us deliver our services, under strict confidentiality agreements
- When required by law or legal process
4. How We Use Your Information
We use your information to:
- Deliver and improve our services
- Communicate with you via email, phone, or SMS
- Respond to inquiries and support requests
- Send marketing communications where you have opted in
- Comply with legal obligations
5. How We Store and Protect Your Data
Your personal information is:
- Stored on secured servers with restricted access controls
- Protected using industry-standard encryption and security measures
- Accessible only to authorized HoopJumper personnel
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. SMS opt-in records are retained as required for compliance.
7. Your Rights & Data Deletion Requests
You have the right to request access to, correction of, or deletion of your personal data. To submit a data deletion request, contact us directly. We will respond to all verified requests within 30 days.
To request deletion of your data, email us at support@hoopjumper.com with the subject line “Data Deletion Request” and we will process your request within 30 days.
8. Opting Out of SMS Messages
To stop receiving SMS messages from HoopJumper at any time, reply STOP to any text message. You may also contact us directly to be removed from our messaging list. Opting out of SMS does not affect your ability to use our services.
Reply STOP to unsubscribe · Reply HELP for assistance · Call (888) 466-7586 for support
9. Cookies
Our website may uses cookies and similar tracking technologies to improve website functionality, analyze website traffic, and enhance user experience.
Cookies are small data files stored on your device when you visit our website. These may include:
- Essential cookies necessary for website functionality
- Analytics cookies used to understand website usage and performance
- Marketing or advertising cookies used to improve communications and promotions
You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
If required by applicable law, users will be presented with cookie consent options when visiting our website.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.
11. Contact Us
For questions about this Privacy Policy or your personal data, reach out to us:
Website: https://hoopjumper.com
Email: support@hoopjumper.com
Phone: (936) 292-3798
Address:
170 Rainbow Dr # 7097
Livingston, Texas, 77399
USA
The mailing address below is used for business correspondence and administrative purposes.